Plan to Rescan: Broadcast TV Changes

Nearly 1,000 TV stations across the country will be moving, or changing their frequencies, between 2018 and 2020.  If you watch TV for free, over the air with an antenna, you will need to rescan your TV or converter box when stations move channels to continue receiving your local stations. Develop a plan to rescan so you can continue getting the news and information your local broadcasters provide. Learn more.

Solved: Snow Plow Damage Claim

Our partners at WJLA in Washington, DC report on a successful intervention by their 7 on Your Side Call For Action team.  A Lanham, Maryland resident discovered after a snowfall in March that a local snow plow had struck his son’s car, which was parked on the...

Resolved: Garbage in Shopping Carts

Our partners at KKTV in Colorado Springs were able to help resolve a consumer complaint they received from a shopper who saw garbage being collected in shopping carts at a local grocery store.  The station reached out to the grocery store’s corporate office,...

Watch Out for Fake Charities Trying to Cash in on Hurricane Relief

Whenever a natural disaster occurs, scammers are never far behind. They prey on our willingness to help others in need and cast their nets far and wide to find victims.  Hurricane Katrina was a benchmark disaster for charity fraud, leading to more than 1,200 federal...

Refund Secured After Malfunctioning Oven Catches Fire

Our partners at WPRI in Providence, Rhode Island were able to help get resolution for a faulty oven that caused a kitchen fire.  The couple had problems with their electric range ever since they had purchased it in 2011. After reporting problems with the burners being...