Volunteer Information

Frequently Asked Questions

Q: Why does Call For Action need volunteers?
A: Call For Action is an independent nonprofit organization, in which volunteers play an essential role. They help investigate and resolve consumer complaints, either by mediation or referral.

Q: What does it take to be a CFA volunteer?
A: The most important qualification is a sincere desire to help people resolve consumer problems they have been unable to resolve themselves.

Q: Do you provide any sort of training?
A: Yes. Our development team or the local CFA director provides the training necessary to become a volunteer professional.

Q: How much time would I need to spend each week volunteering?
A: Our volunteers devote a few hours, one day a week; usually from 10 a.m. to 3 p.m. at the local CFA office.

Q: How many other volunteers are there?
A: As a CFA volunteer, you will be a part of a network of more than 600 volunteers across the country.

Q: What kind of people usually volunteer for CFA?
A: All kinds: teachers, lawyers, former CEOs, engineers, homemakers, pharmacists, secretaries, government employees, and writers. People just like you!

Q: How much time will I need to commit to CFA?
A: We ask volunteers to make a one-year commitment to the program.

Q: How do I become a Call For Action volunteer?
A: To become a volunteer, contact the CFA affiliate in your area. See the Local Offices section of the website to find the office closest to you.  You can also call our national number at 800-647-1756 or email volunteer@callforaction.org.

Please note that Call For Action does not offer any paid employment, nor does it offer any opportunity for paid employment with its media affiliates.*