Following a recent consumer complaint our Madison affiliate, WISC-TV, found out that lawn care companies in their area are not regulated. One consumer who contacted our hotline was out $4,000 and her tree removal was incomplete.

Here are some tips for selecting a tree service:

1. Get references — ask for references from both consumers and businesses to see how the company did on previous projects.

2. Always have a detailed contract that includes specific information on how long the job will take and when workers will be there to get it done.

3. Sign with a certified arborist. That means they passed a test and receive continuing education.

See the full story here.