New Medicare cards are being issued to consumers.  The new cards help protect your identity because they no longer list your social security number.  Our Colorado Springs partner, KKTV, warns that scammers are trying to take advantage of the update and trick consumers.

Watch out for scam calls, emails, or text messages from people claiming to work for Medicare.  These fraudulent callers may threaten to cancel benefits or claim that you need to pay them for your new card. Or they may claim they need to confirm delivery and activate the new card. They will specifically ask for the new number on the card. Some may even try to get bank account and credit cards number for an “activation fee”.

Do not give out your social security number or personal information if you get one of these calls — just hang up the phone.  Medicare will not call you about your replacement card and there is no charge for the new card. The replacement cards will be issued later this year, but yours may not arrive until early next year. Once you receive your new Medicare card, be sure to shred the old one.

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Don’t fall victim:

  • People who currently receive Medicare don’t need to do anything. The new card will come automatically.
  • Medicare will not call you, nor will Centers for Medicare and Medicaid Services (CMS), DHS, SSA or any other government agency looking to verify your current Medicare card information or to activate your new card. Just hang up!
  • Protect your new Medicare Beneficiary Identifier number just like you would your SSN and other personal information.
  • Once you get your new card destroy your old one with your SSN on it.
  • If you have been a victim file a police report, then contact the FTC and SSA to file reports. If you share information about your bank or credit card contact those institutions as well.
  • If you’re turning 65, you need to contact Medicare three months before your birthday to start the process. The rest of the correspondence will be via mail.

New Medicare cards will be mailed region by region. Here’s the schedule so you can plan potential coverage.

April-June 2018: Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia,  Alaska, American Samoa, California, Guam, Hawaii, Northern Mariana Islands, Oregon.

June 2018 – April 2019: All remaining states and territories. Unfortunately, there is not a more specific timeline laid out.