Our affiliates at WISC Channel 3000 in Madison, Wisconsin report on the story of a senior who paid a lot to take an accessible trip to Peru, only to find substandard conditions that made her feel unsafe. Having traveled to Europe many times, this was her first trip to South America. She booked the travel through an agency she had vetted, which specialized in tours for people who needed assistance getting around. The company, it should be noted, has since closed. Once she was on the trip, she encountered problematic delays where her group was trapped in a van for 4 hours, and another where the group was never informed what the shelter and weather conditions would be, then was left outside in the cold and rain for more than 9 hours while receiving a single meal. The AARP suggests doing your research and making sure you’ve confirmed others had good experiences on similar tours. If you or someone you know has had a problem with a travel package marketed to seniors, AARP has a hotline for complaints at 1-888-687-2277.
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