When you live on an island large purchases often have to be shipped in. One Hawaii couple was very excited about their new $45,000 truck until they went to pick it up on delivery day. They found the passenger window was left open during transport and there was salt all over the interior and a couple inches of water on the floor.

Facing over $5,000 in damages and possible future problems they contacted the KHON Action Line and our Honolulu Call For Action volunteers for help.

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