Our WTMJ Call 4 Action Director, Karen Stiles, has some tips to help ensure you gym experience goes smoothly.
Before you sign up or hand over your banking information, get things in writing, read the fine print, ask questions about hours of operation, cancellation policies, extra fees, or restrictions, and check out the reputation of the gym with consumer groups and online reviews.
It is also a good idea to check out the gym on different days of the week and at different times. This can give you a good indication of how busy it may or may not be at the times that you plan to visit, and how well it is maintained.
Although you should be able to follow the cancellation rules listed in the contract, it is also a good idea to contact the gym’s management to be sure that you are following the proper procedures and sending your request to the correct address. And, keep copies of your written request, and proof that it was received.
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