Call For Action Director Karen Stiles and our partners at WTMJ in Milwaukee have some tips for how to fight back after you’ve fallen victim to a phone scam.  While most of us know to be skeptical, it’s possible anybody could have a brief lapse in the moment, and there are steps you can take to help yourself in the aftermath.

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Here are some tips to follow:

  • Many people are ashamed or embarrassed if they think they’ve fallen victim to a scam and don’t want to tell anyone.  Avoid that impulse and take action to try and minimize the damage.
  • If you think you’ve been scammed, check with consumer resources, law enforcement, or any legitimate company that might have been named during the scam.
  • If you wired money or shared financial information, contact your bank to see if you can hold any transactions.
  • If you provided a possible scammer with computer passwords or other information that could compromise your technology, reach out to the manufacturer or tech support, which can often help you secure your accounts before further damage is done.
  • If you’ve sent or lost money, you may be able to recover it by acting quickly and contacting your bank, a wire service you used, or law enforcement.
  • Even if you have been told your funds can’t be recovered, you should still file a police report and file complaints with the Federal Trade Commission and your state’s consumer protection bureau.  This could help you get restitution payments if the scammer is caught later.
  • If you’re concerned someone in your life may be vulnerable to phone scams, have a conversation with them and try to arm them with knowledge.  If they know what to watch out for and that they need to act quickly if they think they’ve been scammed, it could help them later.

To submit your consumer complaint, use our online form.