Utility company scam phone calls demand payment

Multiple Call For Action offices are reporting a spike in consumers beng targeted by fraudster posing as a representative from their local utility company. The common threads of the scam are a demand for a past due payment be sent via money order, prepaid cards, or...

Appliances in your rental not working?

When you rent an apartment you expect the appliances to work. If they don’t you expect them to be fixed or replaced in a timely fashion. A broken stove lead one viewer to contact our Birmingham Fox6 Call for Action team. When fire destroyed Echo Hunt’s...

Bank cleans up zombie property

Abandoned and foreclosed homes left to fall into disrepair by bank owners are often called “zombie properties.” Our Buffalo, partner WIVB-TV, tracked down one bank owner and got results fast. The next day a crew came out and did a number of much needed...

Heads up: Fake prepaid card websites used by thieves

Our Providence affiliate, WPRI-TV, warns about phishing websites designed to look like prepaid card home pages. Consumers often unknowingly navigate to fake websites through fraudulent email links or online search results, and enter sensitive information that the...

Birthday flowers that didn’t arrive

A DC consumer tried to make her Nana’s 85th birthday special by sending her love and a bouquet from 1800Flowers.com. Despite sending an order confirmation, 1800flowers.com failed to deliver the arrangement on the big day. After four months and no refund in...

Consumer gets hundreds back from cable company thanks to CFA

A woman and her roommates had been paying every month for HD channels, but the cable company had neglected to activate her box so she could watch them. After she complained and little was accomplished, she contacted our affiliate in Toledo, WTOL-TV. The Call 11 For...