Patience tested while waiting for phone service to be restored

Our Greensboro partner, WFMY-TV, shares the story of a local consumer whose patience was put to the test by his local phone service provider. After multiple no shows over a two week period he reached out to Call For Action on a Friday afternoon. Once our team stepped...

Problem keys lead to a replaced laptop

Our Philadelphia volunteers at WPVI-TV got a replacement laptop for a local college student frustrated with her faulty keyboard. The company was refusing to fix the lingering issues with keys not working. After multiple repair attempts she contacted Call For Action...

Remember to file your taxes early to avoid ID Theft

Are you ready to file your 2015 tax return? Although it may seem early, now might be the best time to file. Karen Stiles, Director of our TMJ4 Call For Action office joined WTMJ’s Live at 4 with more information.  Ads shown are chosen by content creator and not...

Messages on repeat, must be Groundhog Day

Our Phoenix volunteers, at KPNX-TV, share the advice that they give out most often to callers.  1. Read the fine print Many consumers find themselves at the mercy of the fine print. So before you sign anything, read it all the way through, so you know what you’re...

Romance scam victim loses over $510K

Con artists have a formula that continues to fool unsuspecting victims into handing over money, sometimes hundreds of thousands of dollars, with online romance scams. She wasn’t looking for Mr. Right. “It wasn’t so much that I was expecting to...

Data Privacy Primer – Steps you can take

Americans are thinking more about their online activity and data privacy. 96% of Americans feel a personal responsibility to be safer and more secure online, according to research conducted by the National Cyber Security Alliance. So what can a consumer do to act on...