Call For Action Team Gets Results: Dead Tree Threatening Road Removed

The Call For Action team at WBRC in Birmingham, Alabama was able to get results for a concerned citizen who was worried about  dead tree leaning against phone or cable lines and over a scenic but well-traveled road.  He estimated that the tree had been that way for at...

Scam Alert: Fake Kidnappers Try to Scare You Into Sending Money

Our Colorado Springs partners at KKTV report on the story of a woman who received a terrifying phone call that turned out to be a scam.  When she picked up the phone, she heard crying on the other end for “Mommy.”  Immediately, she feared it could be her...

Cable Customers Surprised by Double Charges

Our Buffalo partners at WIVB report on the story of a woman whose double charge turned out to be part of a pattern.  The woman manually pays her bill every month, rather than setting up auto-payment.  One month, she noticed two identical charges in the same month for...

Preserving consumers’ choice in purchasing contact lenses

In this Of Consuming Interest interview, Pete Sepp, a member of the Coalition for Contact Lens Consumer Choice, discusses proposed changes to the rules that give consumers the ability to shop around for eyewear and to have refractive eye exams and renew prescriptions...

Do Your Research When Using a Travel Agent

Our partners at WPVI in Philadelphia were able to get some financial relief for a couple whose vacation was not what they thought they’d paid for.  The couple hired a travel agent to book a Bermuda vacation, expecting that the agency would provide them some...

Scam Alert: Fraudsters Could Impersonate Your Boss Via Email

Our partners at WAGA in Atlanta report on the story of a woman who received an email, purportedly from her boss, asking her to buy some video gaming gift cards urgently.  As an executive assistant preparing for an event that evening, the request did not strike her as...