Senior Pictures Recovered After Photographer’s Store Closes

Our partners at KTVI’s Contact 2 in St. Louis, Missouri were able to help a high school student in need.  After getting his senior pictures taken with a local photographer, the student’s family called to inquire about picking up the printed photos.  They...

Solved: City Replaces Driveway Pavement After 2 Years

A frustrated citizen reached out to our partners at WTOL Call 11 For Action in Toledo, Ohio for help with a damaged driveway.  More than 2 years prior, the city had repaired a water line, necessitating the removal of one of the concrete slabs in his driveway.  The...

Are the apps on your phone safe?

In this Of Consuming Interest interview, Steve Pociask of the American Consumer Institute discusses the use of apps on your devices, their vulnerabilities to hacking, and the things consumers can do to protect their personal information....

Email Scams: How to Protect Yourself

Our partners at WBZ in Boston report on a type of scam that has cost consumers billions.  In this case, a man was arranging home renovations with a legitimate company.  What he didn’t realize was that a hacker had intercepted his communications.  Once the man...

Moving Company Holds Man’s Belongings Hostage

Our partners at WISC News 3 in Madison, Wisconsin report on a man whose belongings have been held hostage by a moving company.  Looking to move from Wisconsin to Florida, he had hired a Virginia-based moving company with online reviews.  After getting an estimate of...

Resolved: Customer Experiences Problems with Power Chair

Our partners at WPRI in Providence, Rhode Island were able to get a positive result for a local woman who was stuck at home because she was sold a power chair she couldn’t use.  When the chair had initially been delivered to her home, the woman told the person...