After waiting two months for a back ordered TV, a Boston area consumer contacted the WBZ Call For Action Team to get a refund.
Repeated calls over seven weeks had led only to frustration. A day after contacting Call For Action the money was returned.
Ads shown are chosen by content creator and not endorsed by Call For Action
In an email, a company spokesperson told WBZ: “In an effort to constantly improve our processes, we are reviewing this experience to try to ensure this doesn’t happen again.”